Living & shelter

We offer help for people who cannot afford the rent and/or operating costs or who have already been evicted and no longer have a roof over their heads.

• Securing the living space
• Homelessness assistance
• Emergency shelter

No or too little money for rent or operating costs? Don't know how to deal with your mountain of debt? We advise you and find a solution together with you.

In a free consultation, we work with you to find solutions for rent arrears, operating cost arrears or impending loss of housing. We advise and support you with payment problems, but also in advance with questions about applications for housing security and housing assistance.

We advise you and clarify your financial situation together with you.

What to bring with you to the consultation so that we can help as quickly as possible:

• registration forms for everyone living in the household
• identification document
• rental contract
• energy bill (e.g. electricity, gas, etc.)
• proof of income (e.g. payslips) for everyone living in the household – this also includes allowances and alimony
• receipts of the amount of rent arrears
• letters or emails from landlords, courts or lawyers

We are responsible for the districts of Villach, Villach-Land, Feldkirchen, Hermagor, Spittal an der Drau and Klagenfurt-Stadt (with the exception of municipal housing). Is your district not included? Then contact Volkshilfe.

Are you homeless or without a permanent residence? Our day center "Eggerheim" in Klagenfurt is open for you every day. We support you with your basic needs and accompany you on your journey to regain solid ground under your feet.

We assist you with provisions such as warm lunches and packed meals, clothing, as well as sleeping bags and sleeping mats. Additionally, we provide access to sanitary facilities and a washing machine.

We support you in finding rooms and apartments and help with applications for various financial aid programs. Until you regain your footing, we also offer a temporary registration address, and upon your request, we can manage your finances for a limited period.

We are happy to accompany you to doctors, offices, and authorities and assist in obtaining necessary documents and papers.

To help reintegrate you into the workforce, we arrange temporary employment opportunities – when available – and support you in accessing funding measures through the Public Employment Service.

opening hours day center 

From April to October
Monday to Friday 8 a.m. to 4 p.m.
Saturday, Sunday and public holidays 10 a.m. - 1 p.m.

From November to March
Monday to Sunday 8 a.m. to 6 p.m

office hours

Monday to Friday 8.30 a.m. - 12 p.m
Monday, Tuesday and Thursday 1 p.m. - 3 p.m.

The emergency shelter in Kaufmanngasse offers the possibility of temporary overnight stays.

It's hard for us to imagine that it can really happen in a rich country like Austria, but due to job loss, illness or private strokes of fate, it always happens that someone suddenly no longer has a roof over their head. If you don't know where to stay overnight, the emergency shelter team is there for you!

opening hours

Monday to Sunday 6.30 p.m. to 7 a.m.
Admission until 8 p.m.